Bhinneka Multidisiplin Journal

PENGARUH KOMPETENSI SUMBER DAYA MANUSIA DAN SISTEM INFORMASI TERHADAP KUALITAS PENGELOLAAN BARANG MILIK DAERAH PADA BADAN PENANGGULANGAN BENCANA DAERAH KABUPATEN PASURUAN

Mukhamad Alief Aziq — 2026-10-10

Regional Assets (BMD) are one of the important assets that must be managed effectively, efficiently, and accountably to support optimal regional government administration. This study aims to analyze the influence of Human Resources Competence and Information Systems on the Quality of Regional Asset Management at the Regional Disaster Management Agency (BPBD) of Pasuruan Regency. The study was conducted on BPBD employees of Pasuruan Regency using census techniques, with a sample size of 35 people. The data analysis technique used was multiple linear regression analysis. The results of the study indicate that Human Resources Competence and Information Systems simultaneously have a significant effect on the Quality of Regional Asset Management, which indicates that BMD management at BPBD Pasuruan Regency has been running quite well and in accordance with applicable regulations. Partially, Information Systems have a significant effect on the Quality of Regional Asset Management because they are able to increase the effectiveness and efficiency of asset management through easy data access, processing speed, and reporting accuracy, while Human Resources Competence does not have a significant effect because asset management has been supported by clear standard operating procedures, regulations, and work mechanisms so that its success is more determined by compliance with the system than by individual employee competencies

PENGARUH KUALITAS PRODUK, HARGA, DAN PROMOSI TERHADAP KEPUASAN PELANGGAN DI ALFAMART KAMPUNG TUNGGAK BOJONEGARA SERANG BANTEN

Indah Primayanti — 2026-10-10

This study aims to determine the effect of product quality, price, and promotion on customer satisfaction both partially and simultaneously at Alfamart Kampung Tunggak. This study uses a quantitative method with an associative approach. The population in this study is all consumers who have shopped at Alfamart Kampung Tunggak, with a sample size of 101 respondents determined using a questionnaire technique. Data collection techniques were carried out through questionnaires that had been tested for validity and reliability. The classical assumption tests used in this study include normality, multicollinearity, and heteroscedasticity tests. The data analysis technique to answer the hypothesis uses multiple linear regression analysis through the SPSS version 25 program. The results showed that there was a partial positive and significant effect between product quality on customer satisfaction of Alfamart Kampung Tunggak, which was indicated by a t-statistic value of 3.870 and a significance value of 0.000. Furthermore, promotion also has a partial positive and significant effect on customer satisfaction with a t-statistic value of 3.056 and a significance value of 0.003. However, price partially was found to have no significant effect on customer satisfaction in this model with a t-statistic value of 1.014 and a significance value of 0.313. The simultaneous test results show that product quality, price, and promotion together have a positive and significant effect on customer satisfaction with an F-statistic value of 21.420 and a significance value of 0.000. The coefficient of determination (R Square) value of 0.398 indicates that product quality, price, and promotion contribute 39.8% to customer satisfaction, while the remaining 60.2% is influenced by other factors outside of this study.

PENGARUH INOVASI PRODUK DAN KUALITAS LAYANAN TERHADAP KEUNGGULAN BERSAING PADA GRIND COFFEE DI MARKETPLACE SHOPEE

Ahmad Nauval Firdaus — 2026-10-10

Grind Coffee is a coffee shop business in Pasuruan City that faces a gap between its active offline sales and its newly launched online sales on the Shopee marketplace. This study aims to analyze the influence of product innovation and service quality on the competitive advantage of Grind Coffee. A quantitative approach was employed using a sample of 60 consumer respondents determined through purposive sampling. Data were collected through a five-point Likert-scale questionnaire and analyzed using validity and reliability tests, classical assumption tests, and multiple linear regression. The results show that product innovation and service quality simultaneously have a significant effect on competitive advantage (F = 67.731; sig. = 0.000), with an Adjusted R² of 0.693, indicating that 69.3% of the variation in competitive advantage is explained by the two variables. Partially, product innovation has a significant positive effect on competitive advantage (t = 3.874; sig. = 0.000), whereas service quality does not have a significant effect (t = 1.535; sig. = 0.130). These findings suggest that Grind Coffee should continue strengthening product innovation as the dominant driver of its competitiveness on the Shopee marketplace, while still maintaining service quality as a minimum standard of customer experience.

PENGARUH LITERASI KEUANGAN, SIKAP KEUANGAN, DAN GAYA HIDUP TERHADAP PENGELOLAAN KEUANGAN PADA IBU RUMAH TANGGA DI DESA REJOSOLOR KECAMATAN REJOSO KABUPATEN PASURUAN

Laily Faizah — 2026-10-10

This study aims to determine the effect of financial literacy, financial attitude, and lifestyle on the financial management of housewives in Rejosolor Village, Rejoso District, Pasuruan Regency. This study used a quantitative approach involving 91 respondents selected through purposive and cluster sampling. Data were collected using a Likert-scale questionnaire and analyzed using multiple linear regression, F-test, t-test, and Adjusted R Square. The results showed that financial literacy, financial attitude, and lifestyle simultaneously had a significant effect on financial management. Partially, financial literacy and financial attitude had positive and significant effects, while lifestyle had no significant effect. The Adjusted R Square value of 0.306 indicates that 30.6% of the variation in financial management can be explained by the three independent variables, while the remaining 69.4% is explained by other factors outside the research model. Financial literacy was the most dominant variable affecting financial management.

PENGARUH LITERASI DIGITAL DAN EMPLOYEE ENGAGEMENT TERHADAP KINERJA PEGAWAI DENGAN MOTIVASI KERJA SEBAGAI VARIABEL INTERVENING (STUDI KANTOR KECAMATAN PANGGUNGREJO KOTA PASURUAN)

Firda Listining Maghfiroh — 2026-10-10

Human resource management plays a strategic role in improving employee performance through optimal management of potential and work behavior. “This study aims to analyze the influence of digital literacy and Employee Engagement on employee performance, with work motivation as an intervening variable. The study was conducted on employees of the Panggungrejo District Office, Pasuruan City, using a census method, where the entire population was sampled. Data analysis techniques used included instrument testing, descriptive analysis, classical assumption testing, path analysis, Sobel test, coefficient of determination, and hypothesis testing. The results showed that digital literacy and Employee Engagement partially had a positive and significant effect on work motivation and employee performance. Work motivation was also proven to have a positive and significant effect on employee performance. In addition, digital literacy significantly influenced employee performance through work motivation. However, Employee Engagement did not significantly influence employee performance through work motivation.”

PENGUATAN EFEKTIVITAS KERJA KARYAWAN MELALUI LINGKUNGAN KERJA DAN BUDAYA ORGANISASI PADA PT PGAS TELEKOMUNIKASI NUSANTARA (PGNCOM) CABANG CILEGON

Fatari Fatari — 2026-10-10

This study examines the role of the work environment and organizational culture in supporting employee work effectiveness at PT PGAS Telekomunikasi Nusantara (PGNCOM) Cilegon Branch. The study used a quantitative correlational survey with a saturated sample of 38 employees. Data were collected through questionnaires and analyzed using multiple linear regression with SPSS. The findings indicate that the work environment has a positive and statistically significant relationship with work effectiveness (β = 0.495; t = 2.965; p = 0.005), while organizational culture also shows a positive and statistically significant relationship (β = 0.418; t = 2.506; p = 0.017). Simultaneously, both predictors are statistically significant (F = 64.028; p < 0.001), with R² = 0.409, indicating that 40.9% of the variation in work effectiveness is explained by the two variables in the model. The findings reinforce recent evidence that physical and psychosocial work conditions, together with shared organizational values and behavioral norms, are relevant to employee effectiveness. The study recommends improving workspace comfort, communication, work-safety compliance, role clarity, and reinforcement of organizational values.